Top Benefits of Hiring Retail Security Guards
If you own a retail business, you have many things to manage. From hiring the best employees, handling customer support, and providing them with the best, one most underrated aspects are security. Hiring fire watch security guard companies in Orange County not only help deal with security threats and breaches and benefits your business growth.
Read the below benefits if you are still unsure whether or not you should hire security guards.
Deter Shop Picking:
10% of businesses in the USA face shoplifting daily. This most prevalent crime in the retail business is increasing at an ever-increasing rate. It is challenging for business managers to keep an eye on every customer and maintain sales during rush hours.
Regular shop picking results in a massive loss for the business- If your business is small, the economic losses will hit you harder. Fire watch security services help deter the shop picking rate by catching criminals before they get away with their belongings.
Security guards at the entry and exit point remind the customer they are strictly monitored and that getting away with their crimes will be impossible.
Customers and visitors are not only the reason behind shoplifting. Unethical employees can also be the reason; little did you know. 6.5% of businesses in the USA reported their employees were the reason for frequent shoplifting. Hiring security guards notify the employees their activity is monitored. So it would be better to perform duty with law enforcement.
Better Customer Support:
According to the general survey of 2021, customers reported they find security guards friendlier to coordinate than employees. Uniformed security guards build trust and make customers confident of their choice.
Most businesses in the USA use security guards as a part of their customer-business trust campaign. A uniformed security guard is the face of the company. The customers see the security guard as a part of their team, relying on them for their security needs and direct assistance.
Security guards also love escorting customers and helping them with their basic needs. The general duties of a fire watch security guard include the following;
- They help the customers find the specific product they need.
- Escorting them to the parking lot.
- Ensuring they don’t leave their belonging behind.
- Putting groceries in the car trunk.
- Welcoming the customers when they enter the store.
- Making sure they are not harassed and bullied.
- Ensuring the kids stay close to their parents and do not roam around.
Immediate Response In Emergency:
Suppose there is a fire break in your store. How will you control the situation and panicking crowd? Shopping malls and retail stores are most vulnerable to fire hazards. Hiring fire watch security guard companies in San Diego is the only way to deal with the situation.
Patrolling security guards keep an eye on every detail. They are trained to deal with emergencies and dangerous situations professionally and calmly. First, they calm the panicking crowd and ensure to keep them away from the hazards.
The security guards provide first aid and CPR in medical emergencies until the medical personnel reaches the spot. They inform the security department to send officials and take swift action. Meanwhile, they try to control the situation on their own.
Improving Brand’s Reputation:
Consider yourself as a customer. Are you willing you invest in a brand with no protection of the assets? Customers only attract brands with a reliable reputation and have fire watch guards in place as a sign that the brand cares about consumer safety.
Only those brands that succeed put their customer as their priority. Take security seriously to show your customer you care about them. You can make the security guards wear your business uniform for a marketing campaign.
This way, customers don’t fear security guards and consider them a part of your team. Security guards are trained to deal with customers and satisfy their basic needs.
Giving You a Stress-Free Mind:
Spending a hectic day at your retails store, you want peace of mind to enjoy the moments with your family, don’t you? In managing sales and improving customer support, managing security threats will be the cherry on top.
Hire fire watch security in San Francisco to have a stress-free mind. From handling customer support, maintaining logs, monitoring the employees, and patrolling the premises, the security guards manage everything on their shoulders.
This practice helps you focus on your business growth and give your customers the best they deserve.
Take innovative steps to make your retail business stand out. Hiring a fire watch security guard will benefit your business in several ways. The guards will help improve the customer support brand’s reputation, limit shoplifting, and give you a peace-of-mind.